My Google Map Blog

Tag: maps

Update your Business Profile on Google Maps and Search

by Tom Pritchard on Aug.13, 2020, under 3D Models, Argentina, Australia, Brazil, California, Denmark, England, Germany, Google Earth News, Google Earth Tips, Google Sky, Google maps, Hawaii, Indonesia, Ireland, Italy, Japan, Kenya, Mexico, Natural Landmarks, Netherlands, Sightseeing, Street Views, USA

When it comes to your business’s online presence, putting your best foot forward matters. And with more than 15 million edits made to Business Profiles each month, we know how important it is to quickly make changes so your business information on Google is engaging and up to date—from adding a phone number to sharing COVID-19 safety requirements with customers.

Today, we’re making it easier to update your Business Profile directly from Google products you already use. Now you can create posts, reply to reviews, add photos and update business information right from Google Search and Maps.

To start, make sure you are signed in with the Google account used to verify your business. On Google Maps, simply tap your profile picture on the top right corner of the mobile app and select “Your Business Profile” to access these tools. On Google Search, you can look up your business by name or search for “my business” to update your profile. The “my business” functionality is currently available in English and will expand to other languages over the coming months.

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Update your Business Profile and engage with customers directly from Search and Maps

We’re also rolling out more free tools on Google Maps and Search that will help you understand how your business is performing and how you can enhance your online presence. Business owners and managers will see a revamped performance page with new customer interaction insights. This page will provide refreshed metrics on a monthly basis, and will evolve over the coming months to share more helpful data to business owners. All of these features will be available on an upgraded merchant interface that will offer helpful recommendations about how you can improve your Google presence—whether it’s adding information to your Business Profile, responding to recent customer reviews, or using Google Ads to help your business stand out.

Business owners can also continue to use the Google My Business website and mobile app to update business information and connect with customers. If you’re a business owner who has not yet verified your listing, learn more about how to do that here.

As more business owners rely on digital tools to connect with customers and keep business operations running, we'll continue to update our offerings to be as helpful as possible. Creating more convenient ways to update your Business Profile and keep tabs on your online presence are just some of the ways we’re doing this.

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I’m using Google Maps to plan summer family fun

by Katie Malczyk on Aug.11, 2020, under 3D Models, Argentina, Australia, Brazil, California, Denmark, England, Germany, Google Earth News, Google Earth Tips, Google Sky, Google maps, Hawaii, Indonesia, Ireland, Italy, Japan, Kenya, Mexico, Natural Landmarks, Netherlands, Sightseeing, Street Views, USA

Due to COVID-19, this is the summer for staycations and local day trips. In London, where my family and I live, we’re trying to figure out what that looks like for us. We have a toddler, so our ideal day trip is somewhere she can run around and we can have a picnic—and where the public restrooms have reopened (or, failing that, a discreet wooded area…). 

So how do I find a destination that checks all our boxes? Here’s what’s worked.

Screenshot of Weald Country Park Google Maps listing


Meet at a fun halfway point

My cousin and her family live about a two-hour drive from us, and when lockdown lifted we were more than ready to meet up. But instead of driving all the way to them—a four-hour round trip is a struggle for even the most patient of toddlers—we had the idea to meet up at a halfway point. 


But how do you find that halfway point? That space between us was a no-man’s land where neither of us knew of any parks or nature reserves or anywhere that would be suitable for two energetic toddlers. So I used Google Maps to find the rough halfway point. Then I filtered by “Attractions” (you can also choose “Parks” or “Restaurants” or other categories) to see what came up. I quickly landed on Weald Country Park, which boasts a 4.5-star rating, almost a thousand reviews and a promising description: “Fallow deer, a visitor center & hiking.”

Screenshot of reviews of Weald Country Park.png


Read the reviews

Deer-watching had the potential to keep toddlers occupied for at least one minute. A visitor center indicated parking and bathrooms. And hiking probably meant that picnicking was easily an option. But to double-check these critical questions, I relied on the kindness of strangers who had posted recent reviews and ratings. Local Guides and other people who contribute to Google Maps are very helpful in offering information about how much they liked (or didn’t like) their trip, and many of them have the same topics on their mind that I do. Since you can sort reviews by date, it was easy to see the most relevant ones—i.e., those that have been filed since lockdown lifted—for current info on toilets (yes), parking (yes, but it’s expensive), and whether the playgrounds have reopened (yes, very recently). 

screenshot of photos from Weald Country Park.png


Browse the photos and Street View

To really get a feel for a place, sometimes there’s no replacement for a photo. Happily, many Google Maps contributors feel the same way, so it’s often very easy to find recent photos of the places you’re thinking of visiting. And for a 360-degree panorama, I can drop the pin and check out the scene on Street View. I soon discovered that, in addition to deer, Weald Country Park is home to cows and ducks, making it more or less heaven on earth for two two-year-olds.

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Save places and make lists

I know that we’ll want to meet up with my cousin’s family again soon, and there were a few other nearby nature reserves that looked equally promising. So I tapped the “Save” button to start a list I could refer back to. I can even share it with my cousin so we can work on the list together. Google Maps puts a pin in them too, so the next time I’m scouting the area I’ll see little flags helpfully highlighting them for me.


Contribute your own review

If you found someone’s review or photos helpful, why not pay it forward by posting your own? If you’ve found information that needs updating, like a store’s opening hours, or if you want to let people know how your experience of a place matched up to expectations, click on the Contribute button at the bottom of the screen on the Google Maps app and share your knowledge.

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New ways to get around with Google Maps on iOS

by Alan Rogers on Aug.11, 2020, under 3D Models, Argentina, Australia, Brazil, California, Denmark, England, Germany, Google Earth News, Google Earth Tips, Google Sky, Google maps, Hawaii, Indonesia, Ireland, Italy, Japan, Kenya, Mexico, Natural Landmarks, Netherlands, Sightseeing, Street Views, USA

Google Maps helps you find places to go, things to do and how to get there—no matter what device you’re using. With compatibility for Apple’s CarPlay Dashboard and a new app for the Apple Watch, people using iOS devices can safely and easily navigate with Google Maps right from their car or wrist. 


Get things done without missing a turn

In the CarPlay Dashboard you can now switch or pause songs from your favorite media app, rewind or fast forward podcasts or audiobooks, or quickly check calendar appointments without ever leaving turn-by-turn navigation in Google Maps. Theinformation is displayed in a split screen view so you can get the information you need while keeping your focus on the road. 


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Get more done on your drive with Google Maps in CarPlay Dashboard

Watch where you're going on Google Maps–right from your wrist

When you’re out and about, smartwatches help you stay connected and see essential information at a glance. With the Google Maps app for the Apple Watch, you can easily navigate by car, bike, public transit or on foot.


Quickly get estimated arrival times and step-by-step directions to destinations you’ve saved, like Home or Work, and other shortcuts you've designated in the app. For all other destinations, you can start navigating from your phone and pick up where you left off on your watch. 



apple watch app

See ETAs and step-by-step directions on the Google Maps app for the Apple Watch


Google Maps is now compatible with CarPlay Dashboard on all CarPlay supported vehicles globally. The Google Maps app for the Apple Watch starts rolling out worldwide in the coming weeks.

Update: Google Maps on CarPlay Dashboard starts rolling out this week with the next iOS update. 

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Know who’s in the know: Get community updates in Maps

by Amanda Leicht Moore on Jul.31, 2020, under 3D Models, Argentina, Australia, Brazil, California, Denmark, England, Germany, Google Earth News, Google Earth Tips, Google Sky, Google maps, Hawaii, Indonesia, Ireland, Italy, Japan, Kenya, Mexico, Natural Landmarks, Netherlands, Sightseeing, Street Views, USA

More than a billion people turn to Google Maps to navigate and explore the world and their communities. And thanks to the hundreds of millions people who contribute information to Google Maps each year—like the best takeaway dish to order at a local restaurant or a photo of a nearby park’s new open hours—people can get local recommendations and up-to-date information about where to go and what to do. We’re now making it easier to uncover community-powered updates and recommendations in Google Maps.   


Last year we announced a Google Maps pilot feature that allowed people to follow select Local Guides, the everyday people who are passionate about sharing their experiences on Google Maps. It was exciting to see many of the Local Guides we invited in our initial pilot opt in and participate. Equally exciting was the interest we saw from many Google Maps users who began following top Local Guides to receive helpful recommendations about the places around them.


Today we’re expanding this feature and beginning to roll it out globally. If a Google Maps user has shared photos, reviews or lists publicly, you can now follow them and get their recommendations, advice and updates delivered to your Updates tab in Google Maps. So the next time you find someone sharing helpful photos of takeout menus, handy lists of your city's most spacious parks or inspiring photos of local shops and services, you can keep up-to-date on all of their recommendations. 

Google Maps public profile

Topic filters add color and flavor to your Google Maps profile

There will also be new topic filters on Google Maps profiles, so you can see the topics and places people share about the most, like pizza, brunch, camping and parks. Whether they’re a coffee enthusiast documenting every last latte, or a hometown expert reviewing all things Perth or Phoenix, you can follow other Google Maps users with public profiles to get helpful recommendations about the places around you.


Control your Google Maps experience and profile

People want to be in control of their digital footprint. That’s why we’ve built in settings so you can easily manage and personalize your Google Maps profile. As always, everyone has the option to show (or not show) their reviews, photos and posts on their public Maps profile. To become followable in Google Maps, an eligible user can go to their profile and follow a simple process. And users who are followable on Google Maps can make their profile restricted. With a restricted profile, you approve new followers before they can see contributions on your profile. 


Want to share your personality on your Google Maps profile? Create a short tagline that sparks a sense of adventure. Or simply drop in a pasta emoji if there are no words to describe how much you love Italian food.

It’s people’s personal recommendations and access to reliable, local information that make Google Maps a helpful tool in your pocket. Now all of that is easier to find and follow.


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New ways to support Black-owned businesses

by Jewel Burks on Jul.30, 2020, under 3D Models, Argentina, Australia, Brazil, California, Denmark, England, Germany, Google Earth News, Google Earth Tips, Google Sky, Google maps, Hawaii, Indonesia, Ireland, Italy, Japan, Kenya, Mexico, Natural Landmarks, Netherlands, Sightseeing, Street Views, USA

While working as an Entrepreneur-in-residence at Google from 2014 to 2016, I traveled across the country to help enhance the online presence of hundreds of Black-owned businesses. As a Black woman, entrepreneur and Googler, supporting Black-owned businesses and Black founders is my passion.


Over the past few months, we’ve seen a surge in online searches for Black-owned businesses. It’s been inspiring to witness so many people look for ways to invest in the Black community. Now, we’re announcing three new ways to help support Black business owners. 


Starting today, merchants in the U.S. with a verified Business Profile on Google can add a Black-owned business attribute to their profile, making it easier for customers to find and support them. As part of our $300 million commitment to support underrepresented entrepreneurs, we’re also integrating the attribute into the digital skills training programs we offer Black business owners through Grow with Google Digital Coaches. And through Google for Startups Accelerator for Black Founders, we’re starting our work with the first cohort of 12 startups. 

Making Search and Maps more inclusive

With this attribute, our goal is to make Search and Maps more inclusive and help support Black-owned businesses when they need it most. 

“Everyone who comes into this store is welcome,” says Janet Jones, founder and co-owner of the Detroit-based Source Booksellers. “For us, being Black-owned means serving the community we’re in.” 

By adding the attribute, people using Google Search and Maps can see Source Booksellers is Black-owned, and easily extend their support by purchasing one of their products, leaving a great review and sharing their Business Profile with others looking for their next book. 

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Identity attributes are featured on merchants' Business Profiles when they opt in

To help get the word out about the new Black-owned attribute, we’ve partnered with the U.S. Black Chambers, Inc. (USBC). With 145 Black Chambers of Commerce and 326,000 members across the country, USBC provides leadership and advocacy to empower Black business owners through resources and initiatives. Together, Google and USBC will provide training for Black-owned businesses to enhance their presence on Google through the use of digital tools like Google My Business and Google Analytics. Our hope is that by partnering with USBC, we can help more businesses connect with their community and customers.

Reaching more businesses with digital skills training

We’re also adding the Black-owned business attribute to the training curriculum offered through the Grow with Google Digital Coaches program. Since 2017, Digital Coaches have offered free mentorship, networking, and workshop opportunities to Black and Latinx businesses in 11 cities across the U.S., including Atlanta, Chicago and Detroit. And the program is growing: Last month, we announced an expansion to Birmingham, Alabama, Memphis, Tennessee and Cleveland, Ohio, as well as a commitment to train more than 50,000 Black owned small businesses. 

Introducing the first class of Google for Startups Accelerator for Black Founders

Through Google for Startups, we’re also expanding ways to support Black entrepreneurs who are using technology to address so many of today’s biggest challenges. Today, we’re announcing the inaugural class of the Google for Startups Accelerator for Black Founders with 12 high potential Seed to Series A tech startups based in the U.S. 

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Inaugural class of the Google for Startups Accelerator for Black Founders

The class includes entrepreneurs like Guy Assad, founder of Clerkie, a business designed to help Americans get out of debt. It also includes Melvin Hine, founder of Upswing, which is dedicated to improving the online education system, and Ashley Edwards, founder of MindRight Health which provides digital mental health services for young people. Starting next month, these 12 founders will receive training and support from Google and industry experts on technical challenges, business growth, and outside investment opportunities to help them reach the next level.

In my current role as the Head of Google for Startups in the U.S., I have the privilege of continuing to work with Black entrepreneurs. Today’s updates are a part of our company-wide effort to support Black-owned businesses through products and meaningful partnerships. It’s my hope that this attribute and Google’s tools and training can serve as additional resources for Black-owned businesses and the people who support them. 

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Ride easy with new biking features in Google Maps

by Vishal Dutta on Jul.20, 2020, under 3D Models, Argentina, Australia, Brazil, California, Denmark, England, Germany, Google Earth News, Google Earth Tips, Google Sky, Google maps, Hawaii, Indonesia, Ireland, Italy, Japan, Kenya, Mexico, Natural Landmarks, Netherlands, Sightseeing, Street Views, USA

People across the world are opting to hop on their bikes—especially with summer arriving in many parts of the world and more people looking for safer ways to get around. Since February, requests for cycling directions in Google Maps have jumped by 69 percent—hitting an all-time high last month. Whether people are hitting the road to get their heart pumping or commute safely during COVID-19, we’re making it easier for cyclists everywhere to get on their own bike or a shared one. 

 Ten years ago, we introduced biking directions in Google Maps. Now it’s available in nearly 30 countries around the world and millions of people use it every day. As biking habits change, especially as things evolve with COVID-19, we’re constantly updating this information to help you uncover the most reliable bike route.


Raise the (handle)bar on biking routes  

To give you the most up-to-date bike route, we use a combination of machine learning, complex algorithms and our understanding of real-world conditions based on imagery and data from government authorities and community contributions. We also consider various forms of bike lanes and nearby streets that might be less friendly for your two wheels (like tunnels, stairs and poor surface conditions) so you can have the best and smoothest biking route. You can also see how flat or steep your route will be, so you’ll know if you’re in for an easy breezy ride or one that will really get the heart pumping. 

However, the best route can always change and we are hard at work to reflect new information. For instance, due to COVID-19, many cities are adding and widening bike lanes to encourage cycling and accommodate more riders. We’re already working to integrate hundreds of thousands of new bike lanes in the coming months. Local government agencies can provide this data through our Geo Data Upload tool to have their latest bike lane information reflected in Google Maps. 


Gear up for new docked bikeshare directions in 10 cities

As more people choose to cycle, they’re buying new bikes, fixing up old ones and turning to bike sharing options. In fact, worldwide search interest for “bike repair near me” hit an all-time high this month—more than double what it was last year. 

For riders opting to use bike sharing, we’re rolling out more detailed information. Over the last several years, we’ve launched a dockless bike and scooter integration with Lime in more than 100 cities and introduced real-time docked bikeshare information to help travellers in select cities locate bike sharing stations and real-time availability. With bikeshare providers seeing sharp increases in usage during COVID-19, it’s even more important to quickly and easily check how many bikes are available at the station you’re headed toward and if there are docks available to drop off your bike near your destination. 

Starting today, when you look up biking directions, you’ll see end-to-end directions that include docked bikeshare information. Steps will include detailed walking directions to bikeshare stations near your starting point along with live bike availability, turn-by-turn cycling directions to the bikeshare station closest to your destination with live dock availability, and, finally, walking directions from there to your final destination. And, for some cities, Maps will show you links to open the relevant bikeshare app to book and unlock the bike.

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New docked bikeshare directions coming to 10 cities.

Rolling out over the coming weeks, you’ll find docked bikeshare directions in these 10 cities, thanks to our partnership with Ito Worldand bikeshare partners around the world. We’re actively working with additional partners to bring this functionality to more cities in the coming months. 

  • Chicago, U.S. (Divvy/Lyft)
  • New York City, U.S. (Citi Bike/Lyft)
  • San Francisco Bay Area, U.S. (Bay Wheels/Lyft)
  • Washington, DC, U.S. (Capital Bikeshare/Lyft)
  • London, England (Santander Cycles/TfL)
  • Mexico City, Mexico (Ecobici)
  • Montreal, Canada (BIXI/Lyft)
  • Rio De Janeiro, Brazil (Bike Itaú)
  • São Paulo, Brazil (Bike Itaú)
  • Taipei and New Taipei City, Taiwan (YouBike)

As with any mode of transportation right now, cleanliness and safety are top of mind. All of our bikeshare partners have taken steps to increase their cleaning protocols during COVID-19. Please check with your local partner to learn about their latest safety measures. And as always, we encourage you to follow local health and safety guidelines—no matter how you’re getting around. 

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Essential Google Maps tricks for your next road trip

by Mara Chomsky on Jul.09, 2020, under 3D Models, Argentina, Australia, Brazil, California, Denmark, England, Germany, Google Earth News, Google Earth Tips, Google Sky, Google maps, Hawaii, Indonesia, Ireland, Italy, Japan, Kenya, Mexico, Natural Landmarks, Netherlands, Sightseeing, Street Views, USA

Scroll through Denise Barlock’s public Google Maps profile and you’ll notice one thing: Denise is always on the road and she leaves a trail of reviews and photos in her wake. As of today, Denise has posted more than 1,000 reviews across 35 states and two countries. Along the way, she has shared over 12,000 photos from places like restaurants, grocery stores, and campsites, which have been viewed roughly 95 million times

Four years ago, Denise retired early and bought an Entegra Class A motorhome that she named “Maggie.” She now calls the entire United States her home. Since transforming her retirement into a country-trotting journey, Denise has traveled 54,000 miles across the U.S. and has driven as far north as Alaska. A Google Maps superuser and Level 10 Local Guide, she has collected helpful tips for others: go off-roading in the Southwest during the winter; visit Colorado to see the aspens change color in the fall; stay overnight at an alpaca farm in Santa Fe, New Mexico; and search for the decorative flamingo you’re bound to find somewhere on the premises of almost every RV park.

Traveling more than 12,000 miles a year and changing her location about once a month, Denise has come to know Google Maps inside and out. And with many Americans taking to the road this summer, she graciously offered to share essential tips on how to maximize Google Maps to make your next road trip more enjoyable, memorable, budget-friendly and stress-free. 

Whether you’re hauling your family on a cross-country RV trip or going for a scenic day trip, Denise’s six Google Maps road trip tips are not to miss.

Search for food

1. Eat like a local: Find restaurants and businesses en route

Part of experiencing a new place is trying the local cuisine. Use Google Maps to search for restaurants within the $ and $$ range, and you’ll usually find the more frequently visited local restaurants. Scan the reviews to find out what’s frequently talked about, like the can’t-miss chicken fried steak in Carthage, Texas, or an amazing hatch chili burger in New Mexico. Google Maps will even tell you what dishes are most popular based on the reviews and photos other diners have left behind.
Explore tab
2. Explore more: Maximize the Google Maps search bar and Explore tab

Find interesting places and things to do with Google Maps. Use the search bar in Google Maps to look for specific things like “scenic spots,” “waterfall,” or “trailhead.” Try using more detailed searches to get better results when looking for a business or service. For example, search for “oceanfront RV campground,” “early bird specials,” or “kayak rental daily rate.”


Takeout and delivery
3. Plan ahead: Look for restaurants doing takeout, dine-in or delivery

COVID-19 has forced many restaurants to change their operating models or even temporarily close, which makes planning ahead even more important. With Google Maps you can look for local restaurants around you that are open, offering takeout, curbside pickup, delivery or no-contact delivery.


Search Gas Stations
4. Save on the go: Cut back on gas and toll money 

Expenses can add up quickly when you’re on the road. If you need to make a pit stop, you can use Google Maps to search for nearby gas stations and their prices to get the best deal. This is especially helpful in places like the Colorado mountains where gas stations are limited and you need to make sure you have a full tank at the best price before driving over mountain passes. 

You can also avoid toll roads and highways when in navigation mode. Given the price of tolls for big rigs in the Northeast and across the country, Denise tries to avoid the toll roads as much as possible. As you’re viewing your directions, simply tap on the three dots at the top right corner of the Google Maps to see your route options and select the route types you want to avoid.


Save a Place
5. Keep track: Save the places you’ve been and the places you want to go

Use the nifty Saved tab to create custom lists of favorite places you’ve been and places you want to visit and even share your lists with others. 

Open the Google Maps app and find that must-try BBQ spot that you’ve planned a day trip around. Tap on the place name and then the “Save” icon to add the place to one of several pre-set lists like “Want to Go” or “Favorites.” You can also add places to a new list that you name yourself, like “Finger Lickin’ BBQ.” Use the Saved tab to find lists you’ve created and followed. 

Denise has a custom list of places she considers to be “best-of” in the Surfside Beach area of Myrtle Beach, SC. She will oftentimes create private lists that consist of local vets, drug stores, and grocery stores to be able to find these needed services quickly and easily.


Leave a review
6. Pay it forward: Leave reviews and share photos

Other travelers took the time to leave the Google Maps reviews and photos that helped you make a decision on your road trip. Pay it forward to the next road warrior and leave your own reviews and photos of the places that made your visit memorable. Doing so also gives small businesses exposure to other travelers, and makes them more likely to be around the next time you roll through town.


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6 ways you can support local businesses with Google Maps

by Tom Pritchard on Jun.26, 2020, under 3D Models, Argentina, Australia, Brazil, California, Denmark, England, Germany, Google Earth News, Google Earth Tips, Google Sky, Google maps, Hawaii, Indonesia, Ireland, Italy, Japan, Kenya, Mexico, Natural Landmarks, Netherlands, Sightseeing, Street Views, USA

Editor’s Note: Small businesses are crucial to our communities. As we head into International Small Business Day on June 27, we’ve compiled six Google Maps tips anyone can use to help small businesses during the pandemic. 

As cities and economies start to reopen, people are looking for ways to support their favorite small businesses. We recently announced new features to help business owners get support, adjust operations and reach customers in new ways, and have heard from people around the world that they want to support their favorite small businesses. 

Here are six easy ways you can show support for small businesses in your community right now:


1. Report a place as re-opened and edit other helpful information 

Business owners may not have the time or resources to keep the information on their online listing updated. If you know a business has reopened to the public, but it’s still marked as closed on Google Search or Maps, you can report it as re-opened. Click on the “Temporarily Closed” banner on the business and select “Suggest an edit” to let us know that the business has reopened. And for businesses that have reopened with different hours, you can also submit updated open hours information.

Update the Temporarily Closed label on Google Maps

2. Spread the word with reviews, ratings and photos

Share your experience. Writing about a restaurant’s well-executed takeout window or adding photos of the menu or dish you ordered in your Maps review can help businesses you love attract more customers.


Leave a review on Google Maps

3. Try an online class

Missing your go-to yoga studio or in desperate need of a consultation with your hair stylist? Many businesses are pivoting to online services due to COVID-19 restrictions, and you can now see local businesses offering online classes, appointments and estimates, right on Google Search and Maps. Search using terms like “yoga classes near me,” “hair salons” or “piano lessons” to see some of the businesses near you offering these services—and even book directly on Google Search or Maps via a number of our Reserve with Google partners.
Book an online class with Google Maps

4. Buy a gift card or leave a donation

If you have the means, purchase a gift card or make a donation to help businesses in your community. Doing so gives business owners the funds to support employees, while reassuring them that they’ll have your business in the future. If you’re in the U.S., the U.K. or Canada, you can simply type "support local businesses" or a similar term in Google Search to see a list of businesses in your area that are accepting donations or offering gift cards. And for a limited time, you can also click the banner in your Google Maps app on your phone to find businesses near you that are looking for support. Businesses in more than 25 countries can now set up gift card or donation campaigns through Google My Business.

Buy a Gift Card or Donate to a local business

5. Make a reservation for a future appointment

Missed reservations and skipped services are understandable these days, but they can be stressful to local business owners and employees. Consider rescheduling services and appointments for a future date so you can assure local merchants that they still have your business. Plenty of salons and other businesses take appointments and reservations directly from Search or Maps.


Book a later appointment

6. Order delivery or takeout

Many restaurants and bars that are closed for dine-in service have pivoted to takeout and delivery. If you’re not in the mood to cook, treat yourself while supporting one of your local restaurants. Use Google Maps to find restaurants around you that are offering takeout, curbside pickup, delivery, or no-contact delivery.


Takeout and delivery options in Google Maps
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Now sending: Business Messages via Google Maps and Search

by Jake Mintz on Jun.26, 2020, under 3D Models, Argentina, Australia, Brazil, California, Denmark, England, Germany, Google Earth News, Google Earth Tips, Google Sky, Google maps, Hawaii, Indonesia, Ireland, Italy, Japan, Kenya, Mexico, Natural Landmarks, Netherlands, Sightseeing, Street Views, USA

People develop loyalty to the brands that make it easy to purchase products and services and connect with their customer support. Google has built digital tools to help brands do this, including the ability to message customers through Google Maps and Search, via Google My Business. Messaging has become such a valuable way to connect with customers that twice as many businesses are messaging via Google now, compared to last year.

Today we’re expanding Business Messages in Maps and Search to support all kinds of businesses, and giving them the ability to integrate Business Messages directly with their customer service platforms. Business Messages provides brands a comprehensive messaging solution across Android devices, and through Maps on iOS. To improve connections with customers, we’ve recently introduced new smart replies, visual product carousels, and unique welcome messages. There’s also a smooth transition from automated replies to a customer service agent, so that it's not disruptive when the customer messages a business.

Several organizations, including Woolworths, Walmart and MyGov were among the first to try the updated Business Messages experience to make customer care more effective and efficient, particularly during COVID-19. Woolworths, Australia's largest supermarket, allows customers to search for products and see availability and aisle information at their local store, plus get details about hours and COVID-19 related updates to make shopping easier. In just a few messages, Walmart lets customers quickly find up-to-date information about store hours, pick-up and delivery options, precautions and more. And MyGov, with partner Amplify.ai, is providing help and answering live questions from Indian citizens about hours, COVID-19 helplines, and ways to volunteer and donate, for more than 11,000 food and night shelters across India.

A number of brands are using Business Messages to sell products and answer customer questions along the way. Mattress Firm, with messaging partner Podium, is successfully selling mattresses directly through Business Messages by sharing videos and product information, even while stores were closed due to COVID-19. DISH, with partner [24]7.ai, has seen a reduction of more than 22 percent in average handle time using Business Messages features compared to other messaging channels.

As brands connect with their customers via Business Messages, we’re experimenting with more ways for them to highlight this communications tool on Search. Business Messages will also be available on mobile websites so that a business can add the ability for customers to quickly “Message” right from their site and offer the same smart automated replies, paired with live agent connection.

Business Messages is currently available in English, with expanded coverage to other languages launching soon. Brands and messaging partners can sign up to access the Business Messages API and developer documentation. We also have partners ready to help brands optimize their messaging flow with engaged customers. Businesses can also still manage messaging through Google My Business

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Get around safely with these new Google Maps features

by Ramesh Nagarajan on Jun.08, 2020, under 3D Models, Argentina, Australia, Brazil, California, Denmark, England, Germany, Google Earth News, Google Earth Tips, Google Sky, Google maps, Hawaii, Indonesia, Ireland, Italy, Japan, Kenya, Mexico, Natural Landmarks, Netherlands, Sightseeing, Street Views, USA

Getting from A to B can be more complicated these days. Because of COVID-19, it’s increasingly important to know how crowded a train station might be at a particular time or whether the bus is running on a limited schedule. Having this information before and during your trip is critical for both essential workers who need to safely navigate to work and will become more important for everyone as countries around the world begin to reopen. 

In our latest release of Google Maps on Android and iOS, we’re introducing features to help you easily find important information if you need to venture out, whether it’s by car or public transportation. 

Get alerts about important information 

When you look up public transit directions for a trip that is likely to be affected by COVID-19 restrictions, we’ll show relevant alerts from local transit agencies. These alerts can help you prepare accordingly if government mandates impact transit services or require you to wear a mask on public transportation. Transit alerts are rolling out in Argentina, Australia, Belgium, Brazil, Colombia, France, India, Mexico, Netherlands, Spain, Thailand, United Kingdom and the U.S. where we have information from local transit agencies, with more coming soon. 

We’re also introducing driving alerts to notify you about COVID-19 checkpoints and restrictions along your route, like when crossing national borders (starting first in Canada, Mexico and the U.S.). You’ll see an alert on the directions screen and after starting navigation if your route is impacted by these restrictions. 

When navigating to medical facilities or COVID-19 testing centers, we’ll display an alert reminding you to verify eligibility and facility guidelines to avoid being turned away or causing additional strain on the local healthcare system. Starting this week, alerts for medical facilities will be available in Indonesia, Israel, the Philippines, South Korea, and the U.S., and testing center alerts will be available in the U.S.

We’re showing these alerts where we’ve received authoritative data from local, state and federal governments or from their websites, and are actively working with other agencies around the world to bring even more of this helpful data to users in Google Maps. Interested agencies can get in touch here for driving restrictions and here for transit alerts. 

Safely avoid crowds on public transit 

Last year, we introduced crowdedness predictions for public transit in Google Maps. Powered by tens of millions of contributions from past riders, these predictions help people see how crowded a particular bus line or train tends to be. We’re now making it simpler for people to contribute crowdedness information for their transit lines. Look up Directions, tap through to see the Transit Details, then scroll down to find crowdedness predictions (where available) and easily contribute your own experiences.

Additionally, in February, we announced new insights like temperature, accessibility and security onboard, as well as designated women’s sections in regions where transit systems have them. These insights are now rolled out globally, helping you find feedback from past riders when available and submit your own, right alongside public transit routes. To help wheelchair users around the world know before they go, we’ve added more granular accessibility information for people to find and contribute, including where there are wheelchair accessible doors, seating, stop buttons and more. 

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Find and contribute crowdedness information for transit lines. 

To ensure proper social distancing, commuters are paying attention to how crowded or comfortable their ride and transit station will be. Starting today, you can easily see the times when a transit station is historically more or less busy to plan your trip accordingly or you can look at live data showing how busy it is right now compared to its usual level of activity. Simply search for a station in Google Maps or tap on the station on the map to see the departure board and busyness data, where available. Rolling out over the next several weeks, these capabilities are powered by aggregated and anonymized data from users who have opted in to Google Location History, a Google account-level setting that is off by default. To protect privacy, these insights are only surfaced when we have sufficient data to meet privacy thresholds. 


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See popular times for a transit station and how busy it is at that moment.

COVID-19 has certainly impacted the way that we move around in the world. As cities and countries across the globe adapt, we’re committed to bringing the most pertinent information right to your fingertips. So when you’re ready and able to, you can safely venture out.


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